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Making the Most of a Crappy Situation

plungerI love my job, but it’s not an easy one.

That’s actually why  I love it. Every day is different, and I’m always tackling new challenges. A normal work day can include dealing with personnel issues, fundraising, administration, bookkeeping, programming, marketing and volunteer development.

That’s not to mention the constant decisions I have to make that impact the lives of the people we serve.

So, while I’m generally harried and stressed, I’m also generally happy to be at work –  with one exception.

I hate being the one responsible when something goes wrong with the building. I’ve dealt with roof leaks, security alarm issues and, worst of all, plumbing problems. I’ve dealt with so many plumbing problems this past year that I’ve become quite the expert with the plunger.

Of all of my accomplishments, that’s not one in which I take any pride. It’s also one I wish I could avoid.

That’s why, when I was called into the intake office on Friday afternoon, I ignored a rather loud gurgling sound coming from the downstairs bathroom – the ones our clients use.

Instead, I chose to focus on the homeless couple  seeking help. After speaking with the two individuals for a few minutes, I went upstairs to make phone calls on their half.

I was on the verge of resolving their predicament when I got an urgent call from the intake office.

“The bathroom is flooding. There is water all over the floor and there is poop floating in it!”

I looked down at my feet and my cute open-toed shoes.feet

This was not the time to display my mad plunger skills, but, as the person in charge, I still had to deal with the situation.

My shoe excuse didn’t impress the rest of the staff, who looked down at their feet with the same forlorn look that I had given mine.

Finally, the social worker, who was wearing tennis shoes, sighed and waded into the bathroom to get the plunger.

That’s when the young homeless man spoke up. “I can help,” he said. “I’ve done worse jobs.”

I couldn’t imagine a worse job than cleaning up the waste of a complete stranger, but he was true to his word.

He unclogged the toilet, mopped the floor and disinfected the bathroom.

And he never once complained.

While he cleaned, the social worker did an intake and an assessment with his partner, and we were able to find temporary solution.

After the couple left and I had asked staff to put the mop, bucket and gloves in the garbage can outside, I reflected on the incident.

The homeless guy hadn’t thought twice about helping out  because he recognized what he could contribute to a really crappy situation.

And, regardless of the toilet situation, I was just able to help him out with his own very different, but just as  crappy, situation.

And that is why I really, really love my job.

365 Reasons To Smile- Day 193

task_completedI love my job, and I can’t say enough good things about it. But that doesn’t mean I love everything bout it.

I really don’t like doing  monthly reports. When I’m faced with the deadline for submitting them I feel like I did as a child on Saturday mornings.

I’d wake up knowing that, because it was the weekend, I had extra chores to do before I could play. So, I would do the chores first thing then feel  both relief that the tasks were done and anticipation about  the remainder of the weekend.

Yesterday morning, I sat down at my desk with the same determination I had on Saturday mornings as a child. I would complete the reports by the end of the day so I could spend the rest of the week tackling projects I’d enjoy.

And I did.

But as I hit the send key on the email with the reports attached, I felt something else I used to feel on those Saturday mornings years ago: a sense of accomplishment.

And that feeling always makes me smile.

Day 193: A Sense of Accomplishment Day 192: Growing Into the Person I’ll Someday Be

Day 191:  Matt Groening  Day 190: Tuning Out Bad News and Tuning In to What We Enjoy  Day 189: Parents Who Encourage Independence  Day 188: Watching Young Minds at Work  Day 187: Funny Phone Calls  Day 186: Healthy Lungs  Day 185: Reality Checks Day  184: Coincidence  Day 183: Lame Attempts to Go Retro  Day 182: Learning From Our Mistakes  Day 181: Goofy Childhood Memories  Day 180: A soak in a bathtub  Day 179: Optimism  Day 178: The Year’s Top Baby Names  Day 177: Reading on a Rainy Day   Day 176: “Don’t Stop Believin'” by Journey  Day 175: Watching the Torch Pass  Day 174: Converse Tennis Shoes  Day 173: Family Acceptance  Day 172: Christmas Day 171: The Mr. Grinch Song  Day 170: Positive People  Day 169: Watching Movies From my Childhood With My Kids  Day 168:  Jealous Pets   Day 167:  Family Christmas Recipes  Day 166:  Church BellsDay 165:  School Holiday   164: Unexpected Grace  Day 163: Letting Go of Things We Can’t Control  Day 162: Anticipating a good story   Day 161: Hope  Day 160:  When Dogs Try to Avoid Embarrassment  Day 159: Surprises in the Mail  Day 158: Kids who aren’t superficial  Day 157:  A Garage on Winter Days    Day 156:  Real Christmas Trees    Day 155: Being a Parent   Day 154: Selfless People Day 153:  Nelson Mandela  Day 152: Memorable Road Trips  Day 151: Great Neighbors  Day 150: Oscar Wilde’s quote about being yourself   Day 149:  Love Letters  Day 148:  The first day of Advent  Day 147: The Breakfast Club   Day 146: Marriage and Shared Anniversaries 145: JFK’s quote about gratitude  Day 144:  Watching My Dog Play   Day 143: Having my Family’s Basic Needs Met  Day 142:  When Our Children Become Role Models  Day 141: Random Acts of Kindness  Day 140; People Watching  Day 139: Sharing Interests with My Children  Day 138: Eleanor Roosevelt’s Best Advice  Day 137: Weird Human Behavior about Garbage  Day 136: Postcards from Heaven  Day 135: Mickey Mouse  Day 134: Generous Souls  Day 133: I’m Moving On  Day 132: A Family That is Really Family  Day 131:   A Personal Motto  Day 130:  Mork and Mindy  Day 129: The Bears’ House  Day 128:  Veterans  Day 127: Doppelgangers  Day 126: Letting Life Unfold as It Should  Day 125: The Constantly Changing Sky  Day 124: When History Repeats Itself   Day 123: The Love Scene in The Sound of Music Day 122:  Helen Keller  Day 121:  The Welcome Back Kotter Theme Song  Day 120: Sheldon Cooper  Day 119: Having Permission to Make Mistakes  Day 118: A Diverse Group of Friends  Day 117:  Family Traditions Day 116: The Haunting Season  Day 115; Life Experience Day 114:  Changes  Day 113:  The Wooly Bear Caterpillar  Day 112: The National Anthem  Day 111: Parents Who Care   Day 110: Good Friends Day 109:  My Many Colored Days by Dr. Seuss  Day 108:  A.A. Milne QuotesDay 107: Spending Time Wisely Day 106: Parades  Day 105:  The Peanuts Gang Dancing   Day 104:  Sharing a Secret Language   Day 103:  The Electric Company  Day 102:  Doing the Right Thing  Day 101:  When Siblings Agree  Day 100: Being Optimistic  Day 99: Trying Something New   Day 98:  The Sound of Children on a Playground  Day97: Good Advice  Day 96: Red and white peppermint candy  Day 95:  The Soundtrack from the Movie Shrek Day 94:  Accepting Change    Day 93:  True Love     Day 92: Camera Phones   Day 91: Bicycle Brakes    Day 90:  HeroesDay 89: The Cricket in Times Square  Day 88:  The Grand Canyon  Day 87: Unanswered Prayers Day 86: Apples Fresh from the Orchard Day 85: Being Human  Day 84: Captain Underpants  Day 83: The Diary of Anne Frank  Day 82: In Cold Blood Day 81: Roll of Thunder, Hear My Cry  Day 80: The Outsiders   Day 79:  I Know Why the Caged Bird Sings Day 78: The First Amendment Day77: People Who Touch Our Lives   Day 76:  The Rewards of Parenting    Day 75:  Improvements   Day 74:  Family Traditions   Day 73: Learning From Our Mistakes  Day 72: Live Music  Day 71:  Sleeping In  Day 70:  Grover  Day 69:  A Good Hair Day   Day 68:  A Sense of Community   Day 67: Kindness   Day 66: Living in a Place You Love   Day 65: Gifts from the Heart   Day 64: The Arrival of Fall  Day 63: To Kill a Mockingbird   Day 62: Green LightsDay 61:  My Canine Friends  Day 60:  Differences   Day 59:  A New Box of Crayons   Day 58: Bookworms  Day 57: Being Oblivious  Day 56: Three-day Weekends  Day 55:  A Cat Purring  Day 54: Being a Unique Individual   Day 53: Children’s Artwork  Day 52: Lefties  Day 51: The Neighborhood Deer  Day 50: Campfires  Day 49: Childhood Crushes  Day  48: The Words “Miss You”  Day 47:  Birthday Stories   Day 46: Nature’s Hold on Us  Day 45:  Play-Doh   Day 44: First Day of School Pictures  Day 43: Calvin and Hobbes  Day 42: Appreciative Readers  Day 41: Marilyn Monroe’s Best Quote   Day 40:  Being Silly  Day 39:  Being Happy Exactly Where You Are  Day 38: Proud Grandparents  Day 37: Chocolate Chip Cookies   Day 36: Challenging Experiences that Make Great Stories  Day 35: You Can’t Always Get What You Want  Day 34:  Accepting the Fog    Day 33: I See the Moon  Day 32: The Stonehenge Scene from This is Spinal Tap  Day 31: Perspective  Day 30:  Unlikely Friendships  Day 29: Good Samaritans  Day 28:  Am I a Man or Am I a Muppet?    Day 27: Shadows  Day 26: Bike Riding on Country Roads  Day 25: When Harry Met Sally  Day 24: Hibiscus   Day 23: The Ice Cream Truck  Day 22:  The Wonderful World of Disney   Day 21: Puppy love  Day 20 Personal Theme Songs  Day 19:  Summer Clouds  Day 18: Bartholomew Cubbin’s VictoryDay 17:  A Royal Birth    Day 16:  Creative Kids  Day 15: The Scent of Honeysuckle   Day 14: Clip of Kevin Kline Exploring His MasculinityDay 13: Random Text Messages from My Daughter     Day 12:  Round Bales of HayDay 11:  Water Fountains for Dogs    Day 10: The Rainier Beer Motorcycle Commercial Day 9: Four-Leaf Clovers  Day 8: Great Teachers We Still RememberDay  7:  Finding the missing sock   Day 6:  Children’s books that teach life-long lessonsDay 5: The Perfect Photo at the Perfect Moment   Day 4:  Jumping in Puddles  Day   3: The Ride Downhill after the Struggle Uphill    Day 2: Old Photographs  Day 1: The Martians on Sesame Street

The Backside of a Bull and a Garden Full of Rodents

I had an unexpected epiphany after spending time with a bronze bull and a garden full of rodents in the financial district of New York City last month.

The moment came at the end of a long weekend celebrating my daughter’s upcoming birthday. She, her best friend, her best friend’s mother and I packed a lot into 48 hours. By Sunday morning, when we were exploring Lower Manhattan, we had slowed considerably.

The city, on the other hand, wasn’t slowing down at all. People crowded narrow sidewalks under the watchful eyes of police officers on every corner. While the officers graciously responded to requests for photos with tourists, their ability to give good directions was questionable.

Despite their help, we were finally able to locate the Charging Bull on Wall Street. Since the bull had never been on my list of sites to see, I hadn’t expected the frenzy of people mobbing it for photos. Many were lined up behind the bull to touch its anatomically correct underside for good luck.

The eleven-foot-tall bronze sculpture is supposed to symbolize aggressive financial optimism and prosperity. Last year, when the Occupy Wall Street protests began, metal gates were set up around the bull to prevent it from harm. Now, the public can once again touch it, but judging by the police presence, there’s still concern about the safety of the more than 7,000 pound bull.

Personally, I think the concern about vandalism is a bit misplaced. I’m more worried about the almost worship-like reverence people demonstrate for an icon that represents an industry focused more on the value of money than the value of people.

Don’t get me wrong. I like money. I just think that, as a society, we’re too fixated on who has it and who doesn’t.

To me, the bull represents a culture rooted in money and the immense appeal that has. But when people go to great lengths to touch that lifestyle, they may miss seeing what’s really going on around them.

For example, just feet from the Charging Bull, there’s a garden full of rodents living off the crumbs of others. The mice live among the vivid red flowers in the circular garden around the fountain in Bowling Green Park where we ate our lunch.

What seemed like a quiet public garden was actually teaming with dozens, if not hundreds, of mice. When bits of bread, meat, tomatoes and even cucumbers dropped, they would scurry out from under the blossoms, grab their feast then rush back for cover.

Many of the people intent on enjoying the beautiful, late morning sunshine didn’t even notice the mice. Others were completely disgusted by them. No one wanted to touch them, and very few people wanted to feed them.

But my daughter and I were fascinated.

Although seemingly dependent on others for their livelihood, the mice certainly weren’t lazy. In fact, the were quite industrious. And even when vying for the same crumbs, they seemed to respect each other’s efforts.

That’s when I had my epiphany.

The mice represent all the low-income people who live and work right alongside those who are more financially secure and influential. They represent all those people on Wall Street who clean bathrooms and pick up trash instead of buying and selling stocks and bonds.

And even though they live in the shadow of a bull that people fondle for good luck, they also represent a great deal of dignity.